Assistant Manager - IT Operations (Ref: 260000Y1)

Requirements

• Degree in Information Technology / Information Systems / Computer Science or a related discipline
• A minimum of 5 years’ relevant experience, of which at least 1 year should be at supervisory level in leading a medium-sized team to support sizeable infrastructure and data centre operation
• Possession of certificates such as Certified Data Center Expert (CDCE) or equivalent, Certified Data Centre Facilities Operations Manager (CDFOMM) or equivalent and ISO 9001 internal auditor
• Experience in supporting the following technologies and platforms:
  • NetBackup v10.5 or above
  • OceanProtect 
  • Veeam for M365 backup
  • Control-M
  • SolarWinds
  • Microsoft SCOM
  • PowerShell
• Self-motivated team player with strong analytical and problem-solving abilities, capable of working independently under pressure, collaborating across teams, and delivering KPIs and deadlines
• Proficient in technical writing and communication in English and Chinese (preferably including Putonghua), with strong stakeholder management and interpersonal skills to engage technical, management, and customer stakeholders

Applications

You are invited to apply online via http\://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 8 October 2026.
For other job openings, please visit MTR Corporation's website for more details.
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.
 

Responsibilities

• Drive Data Centre projects and initiatives including data centre facilities upgrade/improvement and colocation improvement
• Lead a team to the drive operational efficiency and automation for Production Control Unit (PCU) team, while overseeing BRS (Backup & Recovery System) infrastructure (e.g. NetBackup, Veeam, OceanProtect), job management tools (e.g. Control-M), Enterprise Systems Monitoring platforms (e.g. SCOM, SolarWinds), and BCP/DR activities including disaster recovery drills, testing and coordination
• Manage contractor operations of MTR and colocation Data Centres, ensuring KPI delivery, operational efficiency, risk mitigation, compliance with data centre standards, policies and operational guidelines, and coordination of ISO 9001, ISO 27001, internal/external audits, and fixed asset audits
• Serve as the focal point for Data Centre operations, coordinating power maintenance, emergency incidents, asset inventory and support contracts, and capacity planning for space, power, and environmental requirements