Associate, HIFS COO

We are currently seeking a high calibre professional to join our team as an Associate, HIFS COO.

In this role you will: 

• Work with the COO and business teams to implement and track strategic initiatives, ensuring delivery of outcomes


• Lead and manage the end-to-end reporting processes including pipeline, revenue, financial performance, headcount, and transformation progress


• Own the development and ongoing tracking of KPIs to assess the performance and effectiveness of HIF&S operations


• Support business planning, cost monitoring, and forecasting to inform strategic decisions and identify efficiency opportunities


• Conduct in-depth analysis on business trends, performance metrics, and market opportunities to support senior decision-making


• Assist in business reviews, internal forums, and executive committees through well-structured decks and insightful commentary


• Proactively identify areas for improvement and operational efficiency and partner with global business teams and functions (e.g., CIB COO, Finance, HR, Risk, Compliance) to support delivery of HIF objectives


• Own and manage end-to-end data collation and reporting processes across HIF (e.g., pipeline tracking, performance metrics, headcount analysis and dashboards) and manage any escalations


• Support SFT League Table submissions, Pipeline reporting and reconciliation for ASP ensuring compliance with internal policies


• Support transformation initiatives by coordinating project timelines, action trackers, and working with cross-functional teams


• Prepare briefing materials and documentation for various forums and leadership reviews


• Ability to multi-task: Proactively discuss with project teams, prioritise and schedule time effectively


• Support Ad hoc requests on queries, data requests, issue resolution, and internal presentations


• Support HIF&S COO and ASP business heads across IF, EF and SFT including but not limited to business initiatives, internal management, external engagement and business development

To be successful you will need: 

• Strong project management and stakeholder engagement skills across geographies


• Strong communication and organizational skills with the ability to manage multiple deliverables under tight timelines


• Prior exposure to infrastructure finance, export finance, or sustainability initiatives is a strong advantage


• A strong understanding of the financial markets, including an understanding of HSBC Group and products


• High levels of motivation and strong work ethic, underpinned by an interest and passion for the sector


• Strong organisational and project management skills, with ability to multitask


• Excellent MS Excel and PowerPoint skills; experience with data visualization or automation tools is a plus


• Strong attention to detail, ability to handle ambiguity, and collaborative mindset


• 4–6 years of experience in business management, transformation, COO functions, or strategy roles in banking, consulting, or large corporates


• Master's degree in business, Finance, Economics, or a related field. MBA or equivalent advanced degree preferred

Issued by The Hongkong and Shanghai Banking Corporation Limited. 

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