Boutique Coordinator

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?

You have proven operations experience, strong problem-solving, communication, time management and collaborative skills, and are proactive to improve efficiency, effectiveness of work and customers’/suppliers’ satisfaction. You master Cantonese, Mandarin, and English would be a plus.

What are we expecting from you?

Supporting our Sales Team in boutique, you will be responsible for:

• Ensure good practices on stock movement (receiving & transferring…), storage (safe, stock count & specification…), cash and bill procedures (POS, float, bank deposit…), report and document preparation reports (reservation, consignment, stock, sales reconciliation, traffic, invoices, archives, mails…)
• Be the point of contact for workshop and work closely with Sales Associate & Workshop Administrator (if appropriate), to manage the repairing process, client service activities and spare parts inventory
• Contribute to positive team spirit and external third parties’ relationships & actively participate in the day-to-day boutique life & event organization – developing personal knowledge &skills, group training sessions and LMS tests to raise awareness on back-office activities among the sales team by training his/her backup
• Provide support to the sales team, welcome clients and ease their waiting to ensure a high level of client experience and in-store journey

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The recruitment process

Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner HKMO, the Boutique Manager and the Area Manager HK.