Branch Checker, Retail Bank | Up to 32k

Branch Checker, Retail Bank | Up to 32k

We are looking for motivated and customer-focused professionals to join a well-established Chinese bank known for its stability and commitment to excellent service. This is an excellent opportunity to develop your career in retail banking within a forward-looking organization that values service quality and operational excellence. The role involves managing daily counter operations to ensure smooth service delivery, maintaining compliance with internal and regulatory standards, and supporting frontline staff to uphold high service standards.

Role Overview:

This position plays a key role in supporting the daily operations of the bank’s retail branch, ensuring efficient service and operational accuracy. You will contribute to maintaining high standards of customer service and compliance within a dynamic, team-oriented environment.

Key Skills & Experience:

• Experience in retail banking or branch operations
• Strong sense of responsibility, risk awareness, and attention to detail
• Excellent communication and interpersonal skills
• Proficient in spoken and written English, Cantonese, and Mandarin
• Passed HKSI Papers 1, 7, 8
• Degree holder in Business Administration, Finance, or a related discipline
• Minimum of 2 years of relevant experience

Key Responsibilities:

• Manage and support daily counter operations to ensure efficient service delivery
• Uphold operational standards and ensure compliance with internal policies and regulatory requirements
• Assist in supervising frontline staff by providing guidance and support
• Maintain high service quality and operational accuracy on a day-to-day basis

Requirements:

• Right to work in Hong Kong
• On-site work environment
• Experience with retail banking operations
• Knowledge of Hong Kong retail banking practices and procedures

If you meet the criteria above and are motivated to contribute to a reputable organization, we invite you to apply for this opportunity.