Business Solutions Executive

General Responsibilities:

• Perform data cleansing and ensure the accuracy of master data


• Manage and maintain CRM systems


• Develop and maintain dashboards to support business decision-making


• Maintain and automate reports to ensure timely and accurate delivery


• Respond to user tickets and provide effective solutions


• Handle internal and external client inquiries efficiently


• Facilitate communication between local IT, regional teams, and clients


• Collaborate with cross-functional teams to identify and implement process improvements


• Ensure compliance with data governance and security policies


• Participate in the development and maintenance of a Data Lake with regional teams

Job Requirements:

• Proficiency in SQL, Power BI, and Power Automate


• Strong analytical and problem-solving skills


• Good communication and interpersonal skills


• Experience with CRM systems and data governance


• Experience with Robotic Process Automation (RPA) is a plus


• Experience in handling client inquiries and providing exceptional customer service


• Previous experience in a similar role within a business solutions team