Clerk II (Administrative Services Department) [For serving HA Staff only]

Application Deadline\: 29 October 2026

Date of Issue\: 15 October 2026

Vacancy Notification Circular No. NTWC-S2610006

Rank\:     Clerk II
Department / Hospital\:    Administrative Services Department, Pok Oi Hospital, New Territories West Cluster (NTWC)
Pay\:    HK$27,413 to HK$38,290 (HGPS Pt 9 to Pt 15) per month including Monthly Allowance
Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:
Perform clerical and supervisory duties following general instructions or prescribed procedures with minimal supervision. Provide executive, secretarial and administrative support to senior staff and/or the department/section. The typical duties include:
1.    Oversee and coordinate the daily clerical operations of the department/section, including workflow monitoring, quality control of documents and records, and ensuring compliance with established procedures.
2.    Assist in handling and following up on complaints, enquiries and feedback from internal and external parties; prepare relevant correspondence, reports and referral records.
3.    Monitor budget-related matters, including expenditure tracking, preparation of simple financial returns, compilation of statistics and support for budget control exercises.
4.    Assist in contract-related administration, including tracking contract timelines, maintaining contract records, coordinating renewal or variation processes, and liaising with relevant parties on contractual compliance.
5.    Provide secretarial and executive support to senior staff, including scheduling appointments, coordinating meetings/programmes/activities, preparing meeting papers, minutes and presentation materials.
6.    Perform word processing, data input/analysis, filing, records management, screening and distribution of correspondence.
7.    Supervise and provide guidance to junior clerical staff on day-to-day operational matters as assigned.
8.    Perform any other duties as assigned by supervisors.

Entry Requirements:
1.     (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.
    OR    
        (b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:
           •    Level 2 in English Language, Chinese Language and Mathematics; and
           •    Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects/ Grade E in Other Language subjects; 
or equivalent.
2.     3 years’ clerical experience with good knowledge of the functions and operations in one or more of the following areas\: 
          (a)    general administration
          (b)    filing and records keeping
          (c)    supplies and stores
          (d)    human resources
          (e)    finance, accounting and statistics
          (f)    data input and analysis
          (g)    typing, word processing and / or Chinese word processing
          (h)    telephone operation, client communication and reception service

Preferable Attributes:
1.    Hands-on experience in overseeing clerical operations, handling complaints/enquiries, budget monitoring or contract administration.
2.    Knowledge of common office automation (e.g. E-mail, Internet/Intranet) and proficiency in PC applications including MS Word, Excel, PowerPoint, and Chinese input method; familiarity with HA systems (e.g. related to finance, procurement or records management) would be an advantage.
3.    Good interpersonal, communication, organisational and problem-solving skills; ability to work independently, prioritise multiple tasks and work under pressure.
4.    Strong sense of responsibility, attention to detail and ability to supervise junior staff.
5.    Good command of both spoken and written English and Chinese.

Remarks:

1.    Please refer to https\://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”
2.    Serving Staff who have completed F.5/S.5 or equivalent and have 3 years’ clerical experience within HA may also be considered.

Please submit application on-line on or before 29 October 2026.  For enquiries, please telephone 2401 4507.