Clerk II (Medical Record Department) [For Serving HA Staff Only]

Post\: Clerk II

Rank: Clerk II

Hospital/ Department\: Caritas Medical Centre, Medical Record Department

Pay\: 

HK$27,413 - HK$38,290 (HGPS Point 9 - 15) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1.    Provide administrative support to the daily operation of the department and supervise junior clerical and supporting staff.

2.    Manage the daily operation of patient registration and fees collection.

3.    Handle medical records including filing, retrieval, assembling, tracing and disposal, etc.

4.    Assist in handling applications for medical reports, data access requests under Personal Data (Privacy) Ordinance, and release of patient’s information.

5.    Manage HA systems including MRTS, IPAS, OPAS, PDARTS, CMS, CDARS, etc

6.    Liaise with internal and external parties on areas related to release of patient information, medical record management and registration services.

7.    Assist in collecting data, compiling management reports and conducting quality assurance programs.

8.    Assist in updating the procedure manual regularly or as required.

9.    Assist in planning, coordination and execution of projects in the department.

10. May be required to work irregular hours.

11. Perform any other duties as assigned by supervisors.

Entry Requirements:

1.       (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.

       OR

 (b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

l   Level 2 in English Language, Chinese Language and Mathematics; and

l   Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects/ Grade E in Other Language subjects; or equivalent.

2.       3 years’ clerical experience with good knowledge of the functions and operations in one or more of the following areas:

(a)    general administration

(b)    filing and records keeping

(c)     data input and analyses

(d)    typing, word processing and/or Chinese word processing

(e)    telephone operation, client communication and reception service 

Preferred Attributes / Exposure:

1. Experience in health information and medical record management is preferred.

2. Knowledge of other common office automation (e.g. E-mail, Internet/Intranet etc.) and PC applications (e.g. Microsoft Office).

3. Knowledge in HA IT systems such as IPAS, OPAS, MRTS, PDARTS is an advantage.

4. Good command of written English and Chinese.

5. Reliable, self-motivated and with strong sense of responsibility.

6. Good communication and multitasking skills, able to work independently under pressure.

Remarks:

1.       Please refer to https\://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

2.       Serving staff who have completed F.5/S.5 or equivalent and have 3 years' clerical experience within HA may also be considered.

Please submit application on-line on or before 17 August 2026. For enquiries, please telephone 2990 4176 / 2990 4178.