Concierge Captain / Senior Concierge Ambassador 禮賓部長 / 高級禮賓大使 - Eaton, Hong Kong

JOB RESPONSIBILITIES

• Assist in instructing and supervising concierge team to ensure the smooth concierge operation


• Control the traffic at hotel front entrance area and ensure the front entrance is well presented to guests


• Handle parcels, letters and messages inflow and outflow


• Oversee the work of concierge team in handling guests’ enquiries, baggages, parcels and transportation


• Handle enquiries and requests from all guests with friendliness and professionalism


• Shift duties required


• Perform ad hoc duties as assigned by superior or Hotel Management

KNOWLEDGE & EXPERTISE

• Form 6 or above with certificate in hospitality management advantageous


• Minimum of 1 year of Hotel Bell services experience


• Customer services oriented


• Excellent communication and interpersonal skills


• Good team player


• Good command of spoken English, Cantonese and Mandarin


• Candidates with more experience will be considered as Concierge Captain

BENEFITS

• 5-day work week


• Discretionary bonus


• Medical insurance


• Dental insurance


• Life insurance


• Marriage leave, compassionate leave


• Free duty meals


• Staff discount on F&B and banquet


• Complimentary overseas accommodation


• Education allowance

Interested candidates please submit your application via APPLY or WhatsApp us on +852 9199 9088 for enquiries. As selection would only base on candidate's qualification & experience, no photo is required.

For more information on Eaton HK, please visit www.eatonworkshop.com.

(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)

相關職責

• 協助指導和監督禮賓部，以確保禮賓部運作順暢


• 控制酒店正門位置的人流，確保正門可以良好地展示給客人


• 處理客人的包裹、信件和訊息的傳遞


• 監督禮賓部的日常工作，如處理客人查詢、行李、包裹和交通方面的問題等等


• 以友善和專業的態度處理所有客人的查詢和要求


• 需輪班工作


• 執行上級或酒店管理層指派的臨時工作

相關經驗及資歷要求

• 中六或以上，修讀款待業、酒店管理或相關學科者將作優先考慮


• 最少一年相關工作經驗


• 擁有良好溝通技巧，以客為本及有團隊合作精神


• 具有團隊合作精神


• 操流利英語、廣東話及普通話


• 經驗較多的申請者會被考慮為禮賓部長

員工福利

• 五天工作週


• 酌情性花紅


• 醫療保險


• 牙科保險


• 人壽保險


• 婚假及恩恤假


• 免費當值膳食


• 住宿、餐飲及宴會折扣優惠


• 免費住宿 (只適用於香港以外集團旗下的酒店)


• 學費津貼

有意應徵者請透過APPLY NOW遞交申請(請在履歷中註明您的期望薪酬)。如有任何查詢可WhatsApp +852 91999088。由於甄選只基於應徵者的資歷和經驗，請無須提供相片。

歡迎瀏覽 www.eatonworkshop.com 以獲取更多關於逸東酒店的資訊。

(所收集的個人資料將被嚴格保密並僅限於招聘用途)