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Consultant, Managed Services

Job Description - Consultant, Managed Services


20/F, One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Hong Kong


 


http://www.ricoh.com.hk


 


Ricoh Hong Kong Limited (RHK) is a leading information and communications technology (ICT) provider specializing in document consultancy and IT services. The company is a subsidiary of Ricoh Company Ltd headquartered in Japan. 


 


Established over 50 years, RHK provides professional consultancy, IT and document solutions to customers through a wide range of products including multifunction document systems, laser printers, projectors and unified communication systems. We are the No. 1 market leader in digital multifunction systems for 20 years in HK.


 


RHK is committed to create customer value by offering top quality professional services. This includes Managed Document Services, Production Printing, Document Process Outsourcing as well as Managed IT Services. Our aim is to help companies optimize resources, streamline business workflow and to improve office efficiency.


 


We are now inviting bright candidates to join our teams.


Responsibilities



  • Manage and grow a portfolio of Managed Services clients, ensuring strong relationships and high service satisfaction




  • Develop and execute account strategies to achieve revenue and growth targets




  • Identify opportunities to deliver innovative managed services solutions, including IT support, cloud services, and workplace technology




  • Collaborate with technical teams to ensure seamless implementation and ongoing support




  • Monitor service performance and proactively address client needs and challenges



Requirements



  • Higher Diploma in Business, IT, or related discipline




  • Minimum 3 years of experience in account management or solution sales, preferably in Managed Services




  • Strong understanding of IT infrastructure, cloud solutions, and digital workplace technologies




  • Excellent communication, negotiation, and relationship-building skills




  • Self-motivated and results-driven with a proven track record in client management




We offer 5-day work, attractive remuneration and benefits package to the right candidate.


 


Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to the Human Resources and Facilities Services, Ricoh Hong Kong Limited, by online application.


 


Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise. 


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About the Company

Ricoh

Ricoh improves workplaces using innovative technologies & services enabling individuals to work smarter.

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