Coordinator Travel HKG

Task Responsibilities:

- Arrange and confirm travel bookings for internal travelers and external guests including flight, hotel, ground transportation, train

- Provide travel offers and assist with travel arrangements to ensure cost efficiency

- Manage queries and amend travel change requests

- Communicate by phone and email with internal stakeholders and external suppliers

- Perform daily crew member flight, ground transportation and hotel reservations

- Handle ad-hoc issues related to reservations and crew complaints

- Audit hotel and ground transportation invoices

- Complete monthly credit card statements reconciliation

- Manage all types of monthly, business, operational and travel expense claims processed through Travel Services

- Cover all worldwide ad-hoc requests during other Travel Offices closing times

- Other duties as assigned by Management

Essential Requirements for the Position:

- Work experience in a Travel Agency, Travel Management Company, Airline or Hospitality Industry

- Relating openly and comfortably with diverse groups of people and cultures

- Anticipating and balancing the needs of multiple stakeholders

- Feeling comfortable to work in a team as well as autonomously

- Have very good communication skills

- Demonstrated ability to work independently and to take initiatives

- Be able to identify problems and propose solutions

- Fluency in written and spoken English, other languages are a distinct advantage

- Proficiency in Microsoft Office (PowerPoint, Word, Excel, Outlook, Teams)

- Amadeus GDS experience will be considered as a definite advantage

Working Conditions:

- It is a full-time position based in Hong Kong.

- Vacation and other absences should be planned in a way so as to avoid conflicting with service and business requirements.

- Work on a shift basis, including weekends. Flexibility may be needed with working hours.