ERP Programme Manager - Retail conglomerate

Position Overview

Reporting directly to the Programme Director, you will lead and optimize the overall Project Management Office (PMO) for a landmark, multi-year digital and process transformation. This enterprise-wide initiative spans major strategic business units within a premier, multi-format retail conglomerate based in Hong Kong.

• Programme Leadership: Direct and operate the core PMO function, establishing robust governance, frameworks, and performance standards across the enterprise.

• Strategic Execution: Partner closely with the Programme Director to steer overall programme planning, resource allocation, and roadmap execution.

• ERP Transformation: Oversee the successful delivery and integration of a multi-year Retail Merchandising ERP (Oracle) implementation, ensuring strict alignment with overarching business goals and value realization.

• Methodology & Governance: Design, refine, and champion agile/waterfall hybrid methodologies. Facilitate critical steering governance meetings, managing scope, deliverables, and executive sign-offs.

• Risk & Milestone Management: Track critical path milestones and cross-programme dependencies. Proactively identify, mitigate, and resolve complex risks and blockers alongside senior business owners.

• Documentation Excellence: Champion the integrity of programme templates, standards (including induction guides, reporting frameworks, and gate forms), and knowledge repositories within SharePoint.

• Experience: 10+ years of progressive project/programme management experience, with a proven track record in a dedicated leadership or PMO Lead capacity.

• Technical Specialization: A highly driven, tech-savvy Programme Manager with deep, hands-on expertise in Oracle ERP systems, specifically Oracle Retail.

• Professional Background: Prior experience within a top-tier management or technology consultancy is highly advantageous.

• Communication & Presence: Exceptional interpersonal and political acumen, with the confidence to collaborate, influence, and present seamlessly to senior leadership in a boardroom setting.

• Language Skills: Full professional fluency (written and spoken) in English, Cantonese, and Mandarin is strictly required for regional stakeholder engagement.

• Certifications: Project Management Professional (PMP), Prince2, or an equivalent recognized qualification is highly preferred.

• Education: Bachelor's degree in Business Administration, Management, Information Technology, or a related discipline.

• Core Competencies: Elite analytical mindset, superior problem-solving capabilities, and meticulous attention to detail within fast-paced, complex corporate environments.