Facility Services Assistant

Overview of role

Based in the Hong Kong office, the Facilities Assistant delivers efficient administrative and operational support, demonstrates flexibility with a positive attitude. Responsibilities include office administration, pantry and facilities management, reception duties, and other ad hoc tasks as required.

Duties, Responsibilities & Person Specification

Office Administration, Facilities Support

• Handle internal and external documents or parcels, including marketing materials. Gifts, cheque deposits and collection/delivery service.


• Manage daily mail operations including sorting, distribution, courier coordination, and postage tracking.


• Manage office supplies inventory, including monitoring stock levels (paper, stationery, pantry items, etc.), placing orders with vendors, tracking deliveries and maintaining records.


• Coordinate office maintenance, renovations, and vendor services; reported issue sand followed up accordingly.


• Maintain cleanliness of pantry, meeting rooms, and common areas.


• Support office moves, workstation setup for new joiners, leavers and internal visitors, and general office logistics.


• Set up meeting rooms and supported events, seminars, and office activities.


• Occasionally oversew weekend maintenance activities, including monthly cleaning, carpet cleaning, and pest control.


• Perform other ad hoc duties as assigned.

Pantry & Hospitality Management

• Manage inventory, restocking, and invoice verification for pantry and stationery supplies.


• Operate and maintain coffee machines, water dispensers, and refreshments.


• Ensure cleanliness of tableware and overall hygiene throughout the day.

Education, Skills & Experience

• HKCEE/HKDSE graduate or equivalent.


• 2-3 years' or above experience in office administration in corporate environment is preferred.


• Competent computer skills including MS Office and outlook.


• Fluent English and Chinese language skill is an advantage.


• Flexible, self-motivated with a 'can do' attitude.


• Positive and approachable personality. Work effectively as a team player.


• Good communication and interpersonal skills.


• Have professional manners to internal/external clients.


• Positive service attitude, strong sense of ownership and discipline with good time management skill.


• Ability to handle minor office maintenance and repairs.

SPECIAL REQUIREMENTS

• Ability and willingness to occasionally work outside normal working hours/days when requested.