Field Service Engr II

Primary Responsibilities

•    Seek business opportunities through promoting Honeywell solutions and third party maintenance solutions to the customers, to pursue maintenance orders and retrofit jobs
•    Have financial control on jobs according to previously agreed budgets and plans
•    Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients
•    Perform retrofit projects, service and maintenance of Honeywell and third party equipment 
•    Lead system testing and commissioning works
•    Lead labors and subcontractors for the project works
•    Monitor site works / progress / completion schedule
•    Negotiate with suppliers and subcontractors on equipment prices / modification works quotation and co-ordinate with sourcing department for orders placement
•    Schedule and plan resources at site level, such as, manpower, materials delivery and tools 
•    Perform system design and execute engineering works, including software engineering 
•    Perform emergency call duties outside normal working hours as per agreed rosters and identify improvement actions to reduce number of repeating emergency call
•    Deliver technical trainings to employees and external customers

Job Requirements

•    Degree in Electrical or Building Services engineering or related discipline
•    Minimum 2 years project / maintenance service experience for degree holder, or Minimum 3 – 4 years for top up degree holder, or Minimum 4-5 years for Higher Diploma / Higher Certificate holder
•    Proven track record on project management
•    Good knowledge with hands-on experience on Honeywell systems/products or similar in the industry, such as, Building Control, Extra Low Voltage System
•    Possess knowledge on cloud / IOT connection is an advantage
•    Possess negotiation and co-ordination skills with customers and sub-contractors
•    Experience in computer systems, such as, Microsoft Office Professional, Software Programming, Computer System Networking, etc, but possess computer system networking experience is an advantage
•    Willing to perform overtime works and carry out emergency call duties at non-office hours
•    Strong Commitment to customer satisfaction
•    A good team player
•    Good communication skill
•    Self-motivated and the ability to work independently
•    The ability to work under pressure
•    Good safety awareness
•    Willing to travel to Macau

Successful candidate with less experience will consider for Lead / Field Service Technician position.