Job Description - Head of Office Admin, Global Financial Institution
About the company
A prestigious global financial institution in Hong Kong is seeking a seasoned Head of Office Administration, to take full ownership of a sophisticated corporate environment and lead a dedicated team.
Responsibilities
Lead the integration of administration and facilities management, defining long-term strategies that align with regional corporate standards and business growth.
Direct the development of corporate policies, procurement frameworks, and insurance renewals to ensure organizational consistency and control.
Manage landlord relationships and tenancy arrangements, while providing senior sponsorship for office renovations, fit-outs, and relocation projects.
Accountable for the resilience of critical facilities, including HVAC, UPS systems, and communication hubs, ensuring zero disruption to regulated trading activities.
Act as the primary liaison for audits and regulatory inspections, ensuring full adherence to local fire safety, building codes, and financial industry standards.
Oversee departmental budgeting and forecasting while setting high performance standards for external consultants, contractors, and service providers.
Directly manage and coach a dedicated team of Facilities Management Officers, fostering a culture of high performance and operational readiness.
Requirements
At least 15 years of progressive experience in Administration and Facilities Management, ideally within the financial services sector or a similarly regulated environment.
Proven track record in a management-led role, demonstrating the ability to lead small, agile teams and manage complex external vendor relationships.
Deep knowledge of procurement frameworks, contract management, tenancy arrangements, and the development of corporate administrative policies.
Sufficient technical understanding to govern critical building systems, including UPS, backup power, and MDF/IDF environments supporting 24/7 operations.
Comprehensive understanding of local building and fire safety regulations, as well as experience meeting the stringent audit expectations of financial institutions.
Strong expertise in business continuity planning (BCP) and operational risk management to ensure workplace resilience during crises.
Highly developed stakeholder management and negotiation skills, with the ability to act as a trusted advisor to senior executive leadership.
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