Logistics Coordinator

% OF TIME

(optional)

DUTIES AND RESPONSIBILITIES

30%

Work closely with supply planner, shipping team, CS and sales team to execute orders for Hong Kong wholesale markets

• Work closely with supply planner and shipping team to minimize shipping delays and achieve on-time PO arrival to DC
• Serve as a facilitator to mitigate fulfillment risk, monitor goods-in-transit and drive smooth product flow
• Improve communication with sales teams to heighten awareness of challenges related to wholesale business, revenue recognition and shipping timeline expectations
• Improve, streamline existing logistics processes

30%

Coordinate with freight forwarder to ensure on-time shipping, prioritize inbound shipments, container pickup, QC inspection and GR process based on Order Request Date

• Work closely with shipping team and forwarders to achieve on-time bookings & sailing schedule and address challenges on shipping process
• Track and prioritize inbound shipments, provide instructions to LSP for resource allocation
• Drive cost-efficient shipping method, control shipping costs and validate shipping invoices
• Investigate inbound discrepancies and report to Global QA team for solutions
• Manage QC inspection and chargeback process

30%

Liaise with HK LSP for outbound planning, on-time DC processing and last mile delivery to customers

• Provide volume forecast and shipment pre-alerts to LSP for resource planning
• Schedule delivery appointments with customers and provide necessary shipping documents
• Control logistics costs while achieving on-time delivery to customers
• Investigate outbound exceptional cases, figure out root causes and solutions
• Measure LSP performance using established SLA & KPIs
• Carry out operation review meeting with LSP and drive for continuous improvement

10%

To perform other tasks related to the position as assigned by supervisor/management

QUALIFICATIONS

Education & Any Certifications Required

Form 6 or above

Year(s) of Experience & Background Required

• 3+ years supply chain experience focused on manufacturing, warehousing, import & export, ocean and air freight.
• Fluent in written and spoken English and Mandarin
• Good communication and problem-solving skills

Functional & Technical Competencies

• Proficiency in MS Office application, especially in Excel

• knowledge of Infor Nexus, Oracle EBS, WMS will be an advantage