Manager, Marketing Planning and Governance

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Marketing

Hang Seng's Marketing function is responsible for formulating marketing strategies and implementing marketing initiatives to build the brand of Hang Seng Bank, acquire new customers, strengthen customer loyalty to build long term relationships, and provide professional marketing support to different businesses to promote a comprehensive suite of products and services offered by the Bank.

We are currently seeking a high calibre professional to join our department as Manager, Marketing Planning and Governance.

Principal responsibilities

1) Marketing governance, risk & compliance

• Support Marketing teams to comply with the Bank's governance framework, policies, risk and control requirements, and relevant regulatory standards.
• Provide subject matter guidance and training to marketing teams on compliance topics, including campaign workflow and third-party management.
• Provide support on Regulatory & Compliance matters; support identification, assessment, mitigation, control, and reporting of operational risks in line with Group requirements.
• Support regular risk assessments and audits to identify issues and improvement opportunities.
• Track regulatory and policy changes, assess impacts to Marketing teams, review existing controls, and work with cross-functional stakeholders to strengthen compliance and controls.

2) Budget, cost & resource management

• Monitor and manage Marketing budget and team's operational costs, ensuring efficient use of funds and adherence to budgetary guideline
• Prepare regular management reporting on budget utilization, commitments vs. actuals, accruals, and forecast accuracy for Marketing leadership.
• Manage accruals and provisions in partnership with marketing teams and Finance to ensure timely, accurate financial reporting and minimize surprises at quarter/year-end.
• Support monitoring of operating overhead and FTE.

3) Team operations support

• Support administrative tasks for Marketing teams, including coordination of staff engagement activities

Requirements

• University degree in Business Administration/Management, Marketing, Finance/Accounting, or related discipline.
• Minimum 5 - 8 years' experience in Banking, Marketing and/or Risk Management. Expenses management/Compliance/Corporate Governance experience is a must.
• Strong analytical and problem-solving skills; highly organized and comfortable managing complex topics.
• Strong stakeholder management, interpersonal and presentation skills.
• Self-motivated, fast learner, able to work independently under pressure.
• Strong ownership mindset and service orientation.
• Proficiency in English and Chinese.
• Advanced Excel skills is a must; dashboarding/reporting experience is a plus.

You'll achieve more when you join Hang Seng Bank Limited.

www.hangseng.com/careers

https://www.linkedin.com/company/hang-seng-bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited