Manager, Membership & Digital Commerce

Company : Konew Fintech Corporation Limited

Job Type : Full Time

Hong Kong

Job Description - Manager, Membership & Digital Commerce

Description

Develop and manage Katch Membership Programme, including acquisition, engagement, retention, and loyalty initiatives.
Oversee Katch Mall operations, merchandising strategy, and sales performance.
Design exclusive member benefits, campaigns, and fan experiences.
Analyze member and customer insights to improve engagement and conversion.
Develop commercial opportunities through merchandise, memberships, partnerships, and cross-promotions.
Work closely with Artist Management, Concert Production, and Marketing teams to maximize fan monetization.
Establish KPIs, operational processes, and performance reporting.

Requirements

Degree holder in Business, Marketing, E-commerce, CRM, or related disciplines, or equivalent qualification at HKQF Level 5
Minimum 8 years of experience in Membership, CRM, Loyalty, E-commerce, Entertainment, or Lifestyle sectors.
Strong understanding of customer engagement, community building, and digital commerce.
Experience in driving revenue growth and customer retention.
Commercially minded, analytical, and results-oriented.
Strong stakeholder management and communication skills.
Experience in team management is preferred as supervisory level.
Good command of written and spoken English and Chinese.

Benefits

Attractive remuneration package
Career progression opportunities
Discretionary performance bonus
Medical & Dental insurance
Birthday leave
Anniversary leave
Study leave
Study subsidy scheme
Employee property loan / personal loan scheme
Numerous other staff benefits

Original job Manager, Membership & Digital Commerce posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Manager, Membership & Digital Commerce Jobs in Hong Kong

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Manager, Membership & Digital Commerce

Job Description - Manager, Membership & Digital Commerce

Similar Manager, Membership & Digital Commerce Jobs in Hong Kong

Mobile Apps