Officer, Life Admin

Responsible for a broad range of responsibilities that include, but are not limited to risk mediation, reporting, process enhancement,
procedure administration, project management, and administration for Operations.

Position Responsibilities:

• Responsible in handling paper contract for specific customers
• Responsible in managing the logistic of policy delivery in different distribution channel
• Responsible in handling internal inquiry with internal customers
• Responsible in monitoring the contract check-in/out reports
• In compliance with Regulatory requirements with good quality standards
• Support management to maintain productivity/service improvement
• Support ad-hoc tasks to achieve desired results of business needs

Required Qualifications:

• People-oriented with tactful customer service skills and good problem-solving abilities
• Self-motivated, well-organized, and attentive to details
• Mature and able to work independently under pressure Good interpersonal, communication, and organizational skills
• Strong PC skills in MS Office, including Word, Excel, and, PowerPoint
• Proficient in both English and Chinese, both spoken and written

Preferred Qualifications:

• Diploma/HKDSE qualification will be required
• Around 5 - 8 years of relevant work experience, preferably in the administrative operation

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].