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Operation Executive

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Job Description - Operation Executive

Company: Our client, a renowned Japanese food and beverage brand, has recently expanded to Hong Kong, opening its first store at the end of last year

Working days: 5 days' week

Working location: Lai Chi Kok (MTR 2 mins walk)

Salary: negotiable

Responsibilities

  • Ensure quality control of products and services to meet company standards
  • Manage and optimize labor costs
  • Maintain effective communication between shops and headquarters; ensure accurate reporting and message alignment
  • Build strong team spirit across shops and brands
  • Work on the front line when required, including weekends and public holidays
  • Participate in training to gain knowledge of each brand
  • Support shop development: coordinate renovations, openings, and marketing activities with internal departments and external parties
  • Conduct regular shop inspections and prepare data analysis reports and presentations
  • Foster a positive, hardworking culture aligned with Japanese values and company growth

Requirements

  • At least 3 years in a Supervisory role within Retail, F&B, bakery or café operations
  • Strong communication, negotiation, influencing, and presentation skills with a customer‑focused mindset
  • Proven ability to drive sales revenue and meet targets
  • Experience training and leading frontline staff
  • Proficient in MS Excel, Word, and PowerPoint
  • Self‑motivated, detail‑oriented, capable of multitasking, with strong analytical and leadership skills
  • Honest, responsible, and team‑oriented personality
  • Good command of English, Cantonese, and Japanese (JLPT N1, spoken and written)
  • Willingness to work shifts, weekends, and public holidays (replacement holiday provided)

Benefits:

  • 5-day work week (On shift, 8 hours work + 1 hour break)
  • Discretionary bonus
  • Medical insurance
  • Salary up to 26K

- 5-day work week / On shift/ 9 hous a day

Discretionary bonus (最少1個月糧), Medical insurance

AL: 7 days (1st), 14 days Max

Original job Operation Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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