Principal, MMB Hong Kong

Company:

Mercer

Description:

Principal, MMB Hong Kong

Responsible for a mix of account management and broking, this role will provide quality advice and service to clients on their insurance products and risk exposure, partner with the sales team to grow the business and participate in all stages of solution delivery. This role will lead and inspire a multi-team department to execute its strategy and achieve its operational goals.

We will count on you to:

• Administer, mentor and oversee performance management for a medium to large size group, coordinate workload of team members and ensure team is appropriately staffed to meet client needs.
• Establish a trusted advisor relationship and expand the dialogue with the client to discuss both current and emerging risks, ensuring the client receives the best of what the Company has to offer.
• Design preparation, management, implementation and achievement of team/ unit business plans and goals.
• Ensure the maximization of team and account profitability through the implementation of efficient and effective work practices, adequate client billing and sensible expense control.
• Formulate and strengthen effective long term relationships with own and Account Executives’ key client decision makers and frequently monitor political, management and other changes within client organizations to preserve and protect the Company's relationship with the client.
• Utilize a near complete understanding of the client's business, risk management and insurance needs to ensure that our services and programs continue to meet their complex needs and expectations.
• Establish and lead implementation of clear and effective renewal and broking strategies, ensuring renewal performance exceeds set targets.
• Deliver positive and tenacious client retention and development focus amongst subordinates through regular communication of client status and retention issues.
• Lead revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources in line with budget targets.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.