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Relationship Manager , SME banking

Job Description - Relationship Manager , SME banking

Why Join Us?

  • Extensive Solution Portfolio: Deliver a full spectrum of commercial offerings. Access a broad suite of financial tools for SME clients—spanning CASA, trade finance, government-backed SFGS loans, commercial credit, and wealth products (Investment & Insurance).

  • Strategic Business Expansion: We are rapidly scaling our SME market presence. Play a central role in driving this growth, gaining high internal visibility and accelerated career advancement opportunities.

  • Consultative Client Partnering: Move beyond transaction-focused selling to serve as a trusted advisor to SME founders, assisting them in refining capital allocation, liquidity management, and commercial risk mitigation.


Key Responsibilities

  • New Client Acquisition: Proactively prospect and onboard new SME accounts, driving growth across CASA deposits, business credit, and core banking offerings.

  • Commercial Credit & SFGS Financing: Evaluate client borrowing requirements and draft tailored credit packages, utilizing government-backed SFGS schemes and commercial loan options to power business expansion.

  • Portfolio Expansion & Solution Cross-Selling: Deepen existing client relationships by offering wealth solutions—including Investment & Insurance (I&I), treasury services, and MPF programs—to maximize customer value.

  • Client Engagement & Risk Control: Build enduring partnerships with corporate decision-makers while maintaining strict adherence to credit risk standards and internal bank compliance guidelines.

  • Team Guidance & Internal Alignment: Support junior colleagues on business development tactics while partnering with cross-functional product teams to accelerate onboarding and credit processing.


Requirements

  • Education: Diploma or degree holder, ideally in Finance, Business Administration, Economics, or a related field.

  • Professional Experience: At least 3 years in commercial or SME banking relationship management and business development. A strong background in new-to-bank customer acquisition is highly desirable.

  • Regulatory Qualifications: Valid IIQE (Papers 1, 3, 5) and HKSI (Papers 1, 7, 8) credentials for distributing wealth and insurance offerings.

  • Subject Matter Expertise: Solid grasp of SME commercial banking products, deposit structures, credit facilities, and government-backed financing programs (e.g., SFGS).

  • Core Competencies: Results-driven mindset with sharp commercial acuity, strong communication skills, and proven negotiation ability with business executives.

  • Language Skills: Fluent in spoken and written Cantonese and English; proficiency in Mandarin is a strong advantage.

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