Resource & ICT Support Assistant

The Resource & ICT Support Assistant plays a vital role in ensuring the smooth daily operations of our school. This position is responsible for the management of school resources (including the library, art, and other supplies) and provides hands-on ICT and audio-visual (AV) support. The ideal candidate will be computer literate, possessing the technical skills to maintain digital systems alongside the organisational skills to manage physical assets.

Main Accountabilities & Key Responsibilities

1. ICT Support & Digital Asset Management 

• Deploy and maintain school ICT resources to ensure they are fully operational for staff

• Give technical support and act as a first-line resource for diagnosing and solving day-to-day issues. For example, when the projector is not working

• Assist in setting up and maintaining existing and new digital school systems.

• Liaise with central IT staff, handle IT resource orders, and maintain technical spreadsheets (including iPad app purchases, usernames, passwords, and asset numbers).

• Set up and manage ICT equipment for meetings, workshops, and live school events (including sound, lighting, and AV systems).

2. Library System & Media Management

• Set up and manage the school library system, including cataloguing, adding new books, and setting up new user profiles.

• Manage the lending, return, and disposal of books, track late returns, and ensure the library environment remains tidy and inviting.

3. Physical Resource & Inventory Management

• Maintain and audit inventory databases for general and teaching and learning resources (e.g. art resources, paper, laminates, and stationery).

• Monitor stock levels of consumable resources.

• Manage the purchasing of stationery, teaching materials, and school event items.

• Directly assist teaching staff in the preparation, binding, scanning, and photocopying of educational materials.

4. General School Administration 

• Conduct morning and afternoon "home time" door duties. Prepare and regularly check school First Aid boxes.

• Perform general ad-hoc and other duties (filing, mailing) as assigned by the Head of School or Senior Administrator.

Competencies & Skills

• Problem-Solving & Adaptability: Ability to diagnose ICT-related issues on the fly and adapt quickly to changing daily priorities.

• Be friendly, patient, and professional when interacting with staff, students, and parents.

• Organised, self-motivated, and capable of managing requests 

• Work harmoniously and collaboratively within the school team.

• Experience operating basic sound, lighting setups and projectors. 

• Knowledgeable about hardware setup, operating systems, and database/spreadsheet management (Excel/Google Sheets).

Reports To: Senior Administrator/ Head of School

Minimum Education: High School/ A-Levels (Undergraduate Degree is advantageous)

Experience: Minimum 2 years in administration, within an educational environment is advantageous

Language Skills: Fluent in English, and preferably Cantonese or Mandarin

For enquiries, please contact Winnie Cho @ 24355291 or Email: [email protected]

Applications will be reviewed on a rolling basis and offers may be extended prior to the job closing date.  We strongly recommend early applications as we reserve the right to appoint candidates earlier than the closing date.

By applying for this position, your application may be considered for other opportunities (senior-level roles, head of department, etc.) within ESF.

ESF is an Equal Opportunities Employer
 
The English Schools Foundation (ESF) is fully committed to providing equal employment opportunities. ESF will not discriminate on the basis of age, race, colour, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by local laws or regulations.
 
Personal data provided by job applicants will be used strictly in accordance with the ESF's Personal Data Policy, a copy of which will be provided upon request.
 
ESF is dedicated to ensuring the safety and well-being of all students in our care and expects all applicants to uphold this commitment. We adhere to rigorous recruitment practices, with all appointments contingent upon an interview, identity verification, criminal background checks (including ICPC, SCRC, and other international background checks as appropriate), assessment of social media presence, and positive references.

In accordance with the Keeping Children Safe in Education (KCSIE) 2025 guidelines, ESF may perform online checks for all shortlisted candidates prior to the interview.

About Us

The English Schools Foundation (ESF) is the largest English-medium international school organisation in Hong Kong. Our 22 schools and comprehensive programme of extra-curricular activities bring out the best in every student through a personalised approach to learning and by inspiring curious minds.

There are over 18,000 students from 75 different nationalities in ESF kindergartens, primary, secondary and all-through schools.
www.esf.edu.hk

About the Team

At ESF Wu Kai Sha International Kindergarten, our goal is to develop confident, creative and knowledgeable children who respect all others and participate actively in the school community. Our inquiry based
curriculum encourages children to explore relevant concepts and ideas through child-centred play and exploration, real-life experiences and focused learning, enabling them to develop a range of knowledge and skills in all areas of the curriculum.
We have a wonderful team of highly qualified and professional teaching staff who are experienced and knowledgeable about early childhood education. We strive to provide an engaging and enriching environment that stimulates children’s curiosity and supports independent learning. The school has large, bright spaces for learning and play and children spend their time in classrooms, shared areas and in the indoor and outdoor play areas.
https://wksk.esf.edu.hk/