Retail Administrator

Job Purpose:

This position is responsible to provide clerical and administrative support to the boutique.

Key Responsibilities:

Daily Operations

• Follow the requirements as indicated in the Standard Operational Procedures.
• Provide on-boarding/staff transfer support by coordinating with different stakeholders
• Follow-up on all communications correspondence between boutique and office.
• Follow-up on uniform ordering and fitting arrangement.
• Responsible for boutique expenditure record keeping.
• Support and participate in boutique daily operations and other ad hoc activities.
• Prepare reports for the Boutique Management team.

Manpower Arrangement

• Prepare monthly roster.
• Liaise with Retail Office regarding monthly activities, training arrangements.
• Update and monitor attendance and leave application record of boutique staff and report to Retail Office regularly.
• Record overtime records of boutique team and update compensation off record on monthly basis.

Workplace & Replenishment

• Liaise with external vendors and internal departments regarding boutique maintenance.
• Liaise with mall management for any boutique daily operations issue.
• As the first contact point for all issues related to Retail Support Office management.
• Responsible for POS and boutique printing matters ordering and monitor the consumption and inventory.
• Arrange replenishment on boutique, marketing and clienteling resources according to usage.