Senior Manager, Information Technology (Infrastructure)

Responsibilities:

• Manage scalable private cloud infrastructure alongside robust enterprise networking (e.g. LAN/WAN, SD-WAN, VPN, firewalls) and general office IT environments

• Strategically implement and oversee cybersecurity measures, encompassing access management, continuous threat monitoring, and compliance with relevant policies

• Establish reliable monitoring, patching, incident response, and disaster recovery mechanisms for all mission-critical systems

• Manage external vendors and service providers, ensuring compliance with established Service Level Agreements (SLAs)

• Effectively lead, recruit, and upskill both the internal infrastructure and end-user support teams, fostering a high-performance culture dedicated to technical excellence and smooth daily operations

Requirements:

• Degree holder in Computer Science or related disciplines. Holder of a master’s degree will have an advantage

• Possession of professional certificates such as CISSP, CISM, CCNA/CCNP, VCP and ITIL etc. is preferred

• At least 10 years of relevant work experience, with at least 4 years at a managerial role in infrastructure field

• Solid experience and expertise in:
  i) Private cloud operations e.g. OpenStack, VMware, Hyper-V etc.
  ii) Storage e.g. SAN/NAS
  iii) Enterprise networking operations e.g. routing, switching, VLANs, TCP/IP, DNS, DHCP, load balancers, VPN etc. and
  iv) Cybersecurity e.g. firewalls, IDS/IPS, endpoint protection, IAM, compliance frameworks (such as ISO 27001, NIST)

• Proven track record of leading an end-user support team and effectively managing external vendors

• Previous experience supporting government clients, statutory bodies, or overseeing their vendors will have an advantage

• Good command of spoken and written English and Chinese (including both Cantonese and Putonghua)

Candidates with less experience will also be considered for the position of Manager or Assistant Manager

Closing date for application:

1 July 2026