Senior Manager / Manager, Graduate School

GRADUATE SCHOOL

The Graduate School is committed to advancing the University’s strategic vision by delivering exceptional administrative support for research postgraduate education. We are seeking strategic and collaborative team players to join our team and contribute to the continued success of our research postgraduate programmes.

Senior Manager / Manager (25260734)

Responsibilities:

Service Enhancement and Stakeholder Engagement

• Drive continuous service improvement by analysing programme data and user feedback to design and implement effective enhancements; and


• Partner with internal and external stakeholders to drive system enhancements, strengthening data integrity and reliability to support quality assurance, governance, and strategic planning.

Quality Assurance

• Collaborate closely with academic reviewers and stakeholders to conduct programme quality reviews and monitor outcomes; and


• Coordinate committees, prepare discussion papers and minutes, and provide secretariat support.

Student Support and Development

• Assist in overseeing the full RPG lifecycle, ensuring efficient, effective, and compliant administration from admission through to graduation; and


• Develop, review, and streamline policies, workflows, and operational processes to enhance efficiency, ensure compliance, and enrich the overall student experience.

Office Management and Leadership

• Provide leadership to a team of administrative staff, ensuring the seamless integration of systems, data, human resources, and financial operations to enhance departmental effectiveness.

Requirements:

• A bachelor’s degree or above is required;


• At least 10 years of experience in academic administration, research management, or any professional domain;


• Strong understanding of the research postgraduate landscape and the unique needs of graduate students;


• Proven leadership capability, with strong project management and demonstrated experience in stakeholder engagement and collaboration; and


• Strong numerical and analytical skills, with the ability to interpret complex data, identify trends, and support evidence‑based decision-making.

The initial appointment will be offered on a fixed-term contract of 3 years. Candidates with less experience may be offered the post of Manager on a fixed-term contract of 2 years. Re-appointment thereafter will be subject to mutual agreement and availability of funding.

Shortlisted candidates will be invited to sit for a written test.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications including resume and cover letter at the HKBU e-Recruitment System. Those who are not invited for interview 8 weeks after submission of application may consider their applications unsuccessful. Details of the University’s Personal Information Collection Statement can be found at https://hro.hkbu.edu.hk/en/worklife-at-hkbu/employee-favourable-environment.html#privacy-policy.

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.