Develop and execute growth marketing strategies to drive customer acquisition, engagement and revenue growth across different business (digital consumer lending, credit card and loyalty program).
Lead integrated marketing campaigns across digital, social media, CRM, content, O2O, partnership and traditional marketing channels.
Drive performance marketing initiatives and optimize customer journeys through data analytics, conversion and ROI management.
Identify and implement AI-powered marketing solutions, including AI content, automation, AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) strategies.
Build strategic partnerships with merchants, agencies and business partners to develop acquisition, spending and engagement campaigns.
Plan and manage online and offline events, brand activations and customer engagement programmes to strengthen brand awareness and business performance.
Collaborate with cross-functional teams to ensure consistent brand positioning, campaign execution and customer experience.
Monitor market trends, competitor activities and emerging technologies, providing insights and recommendations to support business growth.
Support ad-hoc projects and assignments as required
Requirements
Bachelor Degree in Marketing, Communications, Financial Technology, or equivalent qualifications to HKQF level 5
Minimum 8 years' experience in growth marketing, digital marketing, partnership marketing or integrated marketing.
Experience in financial services, fintech, banking, consumer lending, credit card, payment, loyalty or e-commerce businesses is preferred
Strong understanding of performance marketing, social media, CRM, customer acquisition and marketing analytics
Exposure to AI marketing tools, marketing automation, AEO and GEO strategies will be an advantage
Proven track record in managing integrated campaigns and delivering measurable business results
Strong commercial mindset, project management and stakeholder management skills
Excellent command of written and spoken English and Chinese
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