Senior Operations Manager / Administration Manager

About the Role:

Our client, a premier international law firm, is seeking a dynamic and experienced Office Operations Manager to ensure the seamless operation of their Hong Kong office and it's integration with the regional offices. This pivotal role is responsible for the comprehensive management of office administration, facilities, and support services, enabling partners and staff to deliver exceptional service to clients. The ideal candidate will be a proactive leader with a strong background in operations management within a professional services environment.

Key Responsibilities:

• Manage all aspects of office operations and facilities, including vendor contracts, procurement, maintenance, and insurance, to ensure seamless day-to-day functionality.
• Lead, mentor, and develop the office services team, overseeing the full employee lifecycle from recruitment and performance management to professional development.
• Key stakeholder management within own office and intra-office across the Asia region 
• Ensure full compliance with the firms global standards, local statutory regulations, and internal policies and procedures.
• Hold full responsibility for the operational budget, including preparation, forecasting, variance analysis, and cost control.
• Drive strategic initiatives for the office, including space planning, headcount forecasting, and the implementation of best practices.
• Act as the primary point of contact for senior stakeholders, addressing operational needs and ensuring a high standard of service for partners and staff.

Ideal Candidate Profile:

• Minimum of 7 years of progressive experience in office administration/operations, including office renovations and maintenance, ideally within a law firm or professional services environment. 
• Proven track record of managing a sizable team and multiple service functions in a major office environment (minimum 150 staff in one office essential over at least 3-5 years).
• Additional management of teams of legal secretaries would be an added bonus
• Strong employee relations management and dispute resolution/grievance management skills 
• Strong financial acumen with experience in budgeting and cost management.
• Excellent communication skills in English and Chinese; fluency in both is essential.
• A proactive, detail-oriented, and resilient professional with strong stakeholder management skills.

To Apply:

If you are interested to take on this key role within a prestigious international firm, please submit your application via the link below.