Service Dealer - HK Business

GCB 6

Principal Responsibilities

• Execute client trade orders (e.g. equities, futures and options) accurately in real time


• Respond to client calls regarding account balance, order status etc enquiries


• Monitor live market movements and escalate unusual activity to senior management and risk/compliance teams for further action


• Escalate system outage to IT and on-site manager


• Provide post-trade confirmation to clients when required

Qualifications

• University graduate


• Experience in customer-facing service, trading desk or call center (finance/brokerage preferred)


• Strong numerical analytical, interpersonal, presentation and communication skills


• Fluent in Cantonese, English and Mandarin


• Ability to work night shifts and on a rotating schedule


• Current or qualify for SFC Type 1, 2 and 3 licensed representative

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks).

Opening up a world of opportunity
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HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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