Trainee, IT Service Delivery and Information Security (1 year contract)

Job Description Summary

Job Description

Responsibilities:

IT Service Delivery

• Assist in analyzing ServiceNow incident and service‑request data for service improvement planning.
• Interview users to identify service pain points and produce findings reports for improvement discussions with outsourced IT Service Provided.
• Act as a backup support staff for local IT service needs not covered by group IT.
• Help maintaining IT control documentation and CMDB data accuracy across applications.

Information Security

• Support monthly and quarterly Security Awareness Training metric reporting.
• Assist in data classification documentation works
• Assist in Entitlement Reviews process.
• Other Information security assignments

Requirements:

Equal Opportunity Employer

Aegon Asia provides equal employment opportunities for employees and applicants throughout the employment life cycle, including recruitment and selection, promotions, transfers, training and development, compensation and benefits, performance management, disciplinary procedures, Company-sponsored social and recreational programs and termination. No one will be discriminated against because of race, color, religion, sex, age, national origin, sexual orientation, gender identity, pregnancy, family circumstances, physical or mental disability, marital status, participation in the uniformed armed services or any other status protected by law.