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Area Business Manager-Business Loans-Sales

Job Description - Area Business Manager-Business Loans-Sales

Description

  • Managing team of leaders and Relationship Managers at Regional Level

  • Channel Management viz DSA Open Market & Direct Channel etc

  • Focus to continually increase the Book size, SOH and profitability of the Location

  • To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships.

  • Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity)

  • To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. 

  • Resolving/Addressing regional level concerns 

  • Drive adoption of various digital initiatives at regional level

  • To ensure right sourcing is being done at regional level 

  • Deepen our market reach through trade meeting, industry associations, local forums etc.

  • Enhance X-sell opportunities such as KLI, KGI, etc

  • To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market 

  • Drive high caliber client service from the Team

  • Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc 

  • Improve efficiency by monitoring & overseeing continuous improvement of processes.

  • Benchmark and adopt best practices used in the Industry to further build efficiency at the region

  • Constantly share rapport with the operating units to customize and develop solutions 

  • Mitigate risks and manage them actively 

  • Ensure hygiene parameters such delinquency, churn, utilization etc are met at location



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