Responsibilities:

• Sales
  
• Ensure
  Region attain monthly sales targets (Level 3).
  
• Ensure
  outlets attain monthly sales targets (Level 3).
  
• Ensure
  outlets attain daily sales targets.
  
• Coordinate
  with Store Manager on Store day-to-day operations.
  
• Product
  and Process knowledge.
  
• Staffing
  
• Maintain
  adequate staffing for operational outlets.
  
• Hiring
  of sales team for new outlets.
  
• Monitoring
  and evaluation of sales team.
  
• Inventory
  
• Ensure
  that the store maintain adequate stock requirements.
  
• Ensure
  the system stock and physical stock at the store are the same.
  
• Process
  Adherence
  
• Evaluate
  adherence to SOP of sales team
  
• Ensure
  adherence to Store etiquette and at store timing.
  
• Ensure
  compliance to all company policy
  
• Customer
  Service
  
• Manage
  and resolve escalations effectively.
  
• Ensuring
  high level of customer satisfaction. 
  
• Stakeholder
  Management
  
• Manage
  relationships with mall team.
  
• Manage
  relationships HO team.
  
• Manage
  relationships with sales team.
  
• Report
  all mall team stakeholder engagement in Sales and Marketing App.
  
• Marketing
  
• Manage
  and implement sales & marketing strategies.
  
• Support
  store managers in Sales strategy execution.
  
• Provide
  inputs for growing brand recall.
  
• Report
  all Competitor data in Market Insights. (By 5^th of every
  month).
  
• Cross
  branding and promotion.
  
• Plan
  and execute promotional activities at outlet.
  
• Business
  Development
  
• Identify
  pipeline of potential outlets.
  
• PIP
  
• Management
  of employee in PIP
  

Requirements

Key Task:

·       Sales

·       Submission
of monthly visit plan (By 5^th of every month)

·       Submission
of Weekly field visit plan (Before Friday)

·       Monitoring
store cleanliness and staff grooming.

·       Bill
Reopen and Discount Approval.

·       Inventory

·       Bottle
Stock Audit: Once in 2 weeks

·       Package
Full Stock Audit: Once in a month.

·       Perfume
Stock Audit: Once in 2 weeks.

·       For
Airport ASM : All audits Once in a month.

·       Process Adherence

·       Store
Evaluation - Once every month for all stores.

·       Training and Evaluation

·       Employee
Evaluation: Once every quarter for all Perfume Consultants.

·       Employee
Evaluation: Once every month for all Store Managers and Floating Staff.

·       Employee
Evaluation: For every trainee before onboarding.

·       Co
ordinate for Execution of trainings initiated from Training department.

·       Marketing

o   Identify potential marketing activities every month.

o   All marketing plan needs to
be reported in the Sales and Marketing app. 

·       Compliance

o   Monitor store camera – Daily

o   Monitor staff uniform –
Daily

o   Execution of disciplinary
measures for sales team.

·       Operation

o   Monitoring of stock audit
and store cash.

o   Co-ordinate with BD team for
store maintenance.

Qualification

·       Preferably graduates with 5 year experience in retail sales
with any B2C brands with minimum 2 years in a team handling role.

·       Candidates with
excellent communication skill and with passion towards sales

·       Candidates must be able
to communicate in multiple languages.

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Benefits