The Assistant Manager – Corporate Volunteering will lead corporate partnership development by managing key accounts, understanding CSR priorities, and designing customized volunteering engagements. The role ensures a seamless partner experience from proposal to execution while driving strong retention and high volunteer engagement. In addition, the role involves managing and mentoring team members to ensure quality execution, accountability, and alignment with partnership and impact goals.
Roles and Responsibilities:
1. Corporate Partnership & Account Management
Build and manage strong relationships with corporate partners and CSR stakeholders, driving partner retention and long term engagement.
Serve as the primary point of contact for assigned accounts, understanding partner objectives and recommending relevant volunteering solutions.
Develop account engagement plans, conduct regular reviews and identify opportunities for deeper or expanded partnerships.
Track partner satisfaction and engagement, working towards a 90%+ NPS and positive partner experience.
2. Proposal Development & Growth
Develop customized proposals, budgets and impact frameworks aligned with partner CSR goals and volunteering priorities.
Lead client presentations, follow-ups and pipeline tracking to support partnership closures.
Identify opportunities for account expansion, new volunteering formats and cross-program engagement.
Collaborate with internal teams to create relevant and scalable solutions for prospective and existing partners.
3. Execution Oversight & Quality Assurance
Oversee end-to-end delivery of volunteering programs in collaboration with the Implementation/Partner Experience team.
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