Assistant Manager - PQA

Responsibilities & Key Deliverables

• External customer complaints handling through warranty analytics, Graphical representation of data & dealer calling for logical conclusion and inferences.


• Drive CFT for Gemba analysis & deploying actions at manufacturing, aggregate & supplier process.


• Should have good knowledge of vehicle systems & able to do troubleshooting to identify the root-cause of failure.


• Should have good knowledge of wiring layout & it’s interface in vehicle.


• Plan & excute dealer and yard audits.


• Resource allocation & monitoring for PDI Audits of vehicles.


• Ensure dynamism in Inspection plan in line with field feedback.


• Capability Building of blue collar for product evaluation.


• Ensure effective utilization of resources through Cost Management (Revenue & Capital).


• Apex QCRT (Quick Concern Resolution Team) champion.


• Ensure systems & processes are in line with ISO/TS 16949.


• Prepare Lesson learnt for new projects.


• Project quality status monitoring for all quality indicators. 


• Execute LSP Audit for new products.


• Ensure gauge / equipment calibration and MSA study as per plan.


• Release the Weekly/monthly MIS report of Health Status of Shop


• Take efforts for Benchmarking & horizontal deployment of Good systems & New initiatives.

Preferred Industries

Education Qualification

Diploma/ BE Mechanical Engineering

General Experience

3 to 5 years (minimum) In Automobile industry

System Generated Core Skills