Associate, Collection Specialist, Risk Management Group

Job Purpose 
We’re looking for a Senior Analyst with strong exposure to Credit Card Collections operations, NPA processes, UAT defect validation, and reconciliation/reporting

Key Accountabilities and Requirements

- Lead UAT execution and provide sign-offs for defects and enhancements across collection status, allocation and payment files, BE events, payment appropriations, and delinquency block codes in credit cards

- Conduct GL reconciliations for write-off and NPA accounts; investigate, resolve, and close reconciliation breaks.

- Perform independent checks and validations for NPA automation; validate NPA data for accurate reporting in credit cards.

Job Duties & responsibilities 
    • Own checks/validation for NPA automation & confirm NPA data for reporting
    • Prepare & share write-off/recovery details; support NPA audits
    • Lead UAT testing & sign-offs for defects/enhancements: collection status/allocation/payment files, BE events, payment appropriations, delinquency block codes
    • Perform GL recon for write-off/NPA accounts; investigate & close breaks
    • Prepare/share operational files: SOC money collection, Pre-X risk banding, pre-due base, pre-due & OVL allocations, daily status files
    • Handle stakeholder queries on collection/account status & coordinate closure with Tech/Reporting/Collections

Required Experience
 - 5-10 years’ experience in Banking & Finance.

- Basic background of accounting entries

Education / Preferred Qualifications 

Graduate/Post Graduate in any field having banking and finance experience 

Core Competencies 

- The ability to clearly convey information, both verbally and in writing, to various audiences

- The capacity to identify issues, analyze them, and develop effective solutions

- The ability to collaborate effectively with others, contribute to group efforts, and foster a positive work environment

- Credit Cards Collections/NPA domain + UAT/testing mindset + strong Excel/data validation + stakeholder coordination.

Technical Competencies 

MS Excel, Word, Power point

Work Relationship 

• Team-player with good inter-personal, communication & writing skills.
• Should be well versed with Excel, power point .
• Seek to understand stakeholder’s point of view and find win-win solution.
• Motivated and self-driven.  

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