Associate Specialist, Accounts Payable and Receivable

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

The Billing Analyst, Internal Operations, is a key role in supporting the financial growth and industry reputation for a global leader in talent acquisition strategies.  The Analyst is responsible for the accurate and timely processing of monthly billing for RPO clients, as well as maintaining weekly billing processes and related communications/reports that affect multiple accounts and stakeholders.

Primary Duties

• Support internal and external customers on process education, system issues and automation
• Publish frequent communications on internal deadlines, requirements and reporting needs
• Collaborate with Finance and Accounting departments during corporate processing deadlines to ensure all revenue booked in current period
• Research and resolve billing system production issues
• Reconcile data discrepancies originating from applicant tracking systems, manual trackers, and procurement tools
• Conduct routine audits with high volumes of data to ensure compliance to contracts and manage customer account reconciliations as needed
• Manage setup of new customer billing requirements
• Assist in reporting on issues related to purchase order fulfillment, credit limits and bad debt charges and updating processes where necessary
• Monitor invoice generation and review large transactions for accuracy

Additional Duties

• Assist with the review of current business processes and work with management to recommend and implement process improvements
• Develop detailed process documentation such as standard operating procedures, process flows and communication templates
• Provide insights and recommendations on development and maintenance of billing metrics (KPIs)
• Track, analyze and communicate overall progress against performance targets and compliance requirements
• Assist Accounts Receivable with collection communications and issue escalations

Basic Qualifications

• Bachelor’s Degree or 4+ years of equivalent work experience required
• Educational background in business, finance, accounting, computer science or math
• Advanced Excel or Google Sheets experience

Preferred Qualifications

• Preferred experience in Staffing or a Service Industry
• Experience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex matters
• Reporting and data analytics experience is a plus
• Familiarity with databases, SQL and ETL processes
• RPA software tool experience a plus (e.g., Automation Anywhere, Blue Prism, UiPath, etc.) 

Required Competencies

• Customer focused with a sense of urgency for problem resolution
• Ability to work in a fast paced, deadline driven environment with numerous types of transactions and involved processes
• Strong math and computer-related skills
• Exceptional organizational, analytical & problem solving abilities
• Ability to recognize gaps in current processes and recommend solutions
• Excellent written and verbal communication skills; able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentation and reporting

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.