Business Analyst (IC)

Technical Skills

•    Property and Casualty Insurance knowledge

•    IT Business Analysis experience

•    Detailed understanding of IT Project Documentation is mandatory

•    Experience to define scope of projects and user story articulation

•    Familiarity working within a project management framework

•    Direct client-facing / consulting experience

•    Time management skills, able to delivery within set timelines

•    Analytical and problem solving skills

•    Quality Assurance and UAT

•    Intermediate Microsoft SQL Server Management Studio

•    Should be able to write queries and procedures

•    JIRA

•    Experience working in an Agile environment

•    Familiarity working with XML, JSON a plus

•    Understanding of Power BI, how to create dashboards etc. (good to have not mandatory)

Process Specific Skills

•    Detailed understanding of Agile and Waterfall project management methodology

•    Insurance knowledge is preferred (P&C)

Soft skills

•    Excellent oral/written communication and presentation skills

•    Exhibit leadership skills for a project at the program level.

•    Good team skills and ability to work effectively with others throughout the organization

•    Technical aptitude

•    Ability to organize and manage multiple priorities in a timeline driven environment

•    Ability to take ownership and lead a team through multiple projects in parallel

Responsibilities

• Planning and designing business processes


• Assist in formulating recommendations to improve and support business activities


• Work on system designs and business architecture


• Collaborate with development and system SMEs


• Support Development and Quality Assurance efforts as needed


• Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces


• Documenting business requirements and specifications


• Ensure that all details around product development are captured in documents and stored in a structured format


• Identify improvement opportunities in the product for improved customer experience
  
   

Primary Interactions

• Onshore and Offshore Product Teams


• Platform Business Team and Technology Team


• Senior Leadership of EXL, Global Technology and Business


• Delivery and Support teams within EXL


• Internal & External Auditors/ISG/BCP personnel

Education Requirements

•    BS / BE / MCA / MBA / PGDM

•    Certification in Insurance or IT Business Analysis Preferred

Work Experience Requirements

•    4 to 8 years overall experience

•    At least 4 years as Business Analyst working with Development Team

Working Hours

•    9 Hours window between 9 AM and 10 PM IST or based on business needs