Business Development Manager

• Own the entire sales lifecycle from lead identification and nurturing, to proposal creation, negotiation, and deal closure. 
  
• Collaborate with delivery teams for effort estimates, Solutioning, and documentation. 
  
• Maintain and report a robust sales pipeline, ensure accurate sales forecasting, and meet quarterly revenue targets. 
  
• Create high -impact, customized proposals on Upwork and other marketplaces, increasing bid -to -win ratio. 
  
• Manage online profiles (e.g., Upwork, Clutch, GoodFirms) and ensure consistent engagement and visibility. 
  
• Optimize bidding strategies based on marketplace trends and buyer behavior. 
  
• Develop and maintain strong, long -term relationships with clients across various regions. 
  
• Conduct consultative sales calls and follow -ups to understand project scopes, budgets, and timelines. 
  
• Drive upselling and cross -selling opportunities within existing client accounts. 
  
• Conduct market and competitor research to identify emerging trends, pricing benchmarks, and evolving customer needs. 
  
• Share insights with internal teams for product/service refinement and go -to -market alignment.
  

Requirements

• 4+ years of business development experience in the IT services industry (custom software, mobile/web apps, ERP/CRM).
  
• Strong understanding of Zoho ecosystem and Odoo ERP (both functional and sales perspectives). 
  
• Proven experience working with clients across US, UK, Europe, Middle East, Pan -Pacific, and Africa. 
  
• Align software solutions with client needs in industries such as: Banking & Financial Services (BFSI) 
  
• Insurance & InsurTech, Healthcare & Telemedicine,Logistics & Supply Chain 
  
• Excellent verbal and written communication, presentation, and negotiation skills. 
  
• Strong analytical mindset and ability to assess client business objectives to propose tailored solutions. 
  
• Proficient in CRM and sales management tools (e.g., HubSpot, Zoho CRM, Pipedrive).