Business Development Manager Technology

Business Development
Manager – Technology (Hotel Industry)

Job Title

Business
Development Manager – Technology

Department

Sales
& Business Development

Job Summary

The
Business Development Manager is responsible for driving business growth by identifying,
developing, and managing relationships with hotels, hospitality groups, and
strategic partners. The role focuses on promoting the company's technology
solutions, generating new business opportunities, and achieving sales targets
while ensuring high customer satisfaction.

Key Roles & Responsibilities

Business Development

• Identify and develop new
  business opportunities within the hotel and hospitality industry.
  
• Generate leads through
  networking, referrals, cold calling, email campaigns, and industry events.
  
• Build and maintain strong
  relationships with hotel owners, General Managers, IT Managers, and
  procurement teams.
  
• Conduct product
  presentations and technology demonstrations for prospective clients.
  
• Prepare and deliver
  customized business proposals and commercial quotations.
  
• Negotiate pricing,
  contracts, and commercial terms to close sales.
  

Sales & Revenue Growth

• Achieve monthly, quarterly,
  and annual sales targets.
  
• Develop and execute
  strategic sales plans to expand market presence.
  
• Identify opportunities for
  upselling and cross-selling technology solutions.
  
• Maintain a healthy sales
  pipeline and provide accurate sales forecasts.
  

Client Relationship Management

• Build long-term
  relationships with existing customers.
  
• Ensure smooth onboarding of
  new clients by coordinating with implementation and support teams.
  
• Address customer concerns
  and ensure timely resolution.
  
• Conduct regular client
  visits to strengthen business relationships.
  

Market Research & Strategy

• Monitor hospitality
  technology trends and competitor activities.
  
• Identify new market
  opportunities and customer requirements.
  
• Collect customer feedback to
  support product improvements and business strategies.
  

Collaboration

• Work closely with the
  marketing team on lead generation campaigns.
  
• Coordinate with technical
  and implementation teams for successful project execution.
  
• Share market insights and
  customer feedback with management.
  

Requirements

• 0–2 years of experience in
  business development or B2B sales.
  
• Experience selling
  technology solutions to hotels or the hospitality industry is preferred.
  
• Experience with SaaS,
  hospitality software, hotel management systems, or enterprise technology
  solutions is an advantage.
  
• Strong sales and negotiation
  skills.
  
• Excellent communication and
  presentation abilities.
  
• Knowledge of hotel
  operations and hospitality technology.
  
• CRM software experience.
  
• Relationship-building and
  networking skills.
  
• Strategic thinking and
  problem-solving ability.
  
• Self-motivated with a
  results-driven mindset.
  
• Willingness to travel for
  client meetings and business development.
  

Benefits