Cafe Executive Junior / Senior

Role Overview

Key Responsibilities

• Oversee inventory levels and execute stock management protocols to minimize waste and ensure product availability.
  
• Perform routine inspections and maintenance on cafe equipment to guarantee operational safety and efficiency.
  
• Facilitate clear and effective communication with staff, management, and patrons to resolve issues promptly.
  
• Coordinate team efforts during peak hours to maintain smooth service flow and adherence to service standards.
  
• Manage all aspects of cafe and QSR operations, including opening and closing procedures.
  
• Prepare food and beverage items according to established recipes and quality guidelines.
  
• Deliver exceptional customer service by addressing inquiries, resolving complaints, and ensuring guest satisfaction.
  

Qualifications and Skills

• Demonstrated proficiency in inventory control and stock management systems.
  
• Practical knowledge of equipment maintenance and troubleshooting for cafe machinery.
  
• Strong verbal and written communication abilities suitable for a fast-paced environment.
  
• Proven capability in leading and coordinating team activities effectively.
  
• Comprehensive understanding of cafe and quick-service restaurant operational workflows.
  
• Skilled in food preparation and beverage service techniques.
  
• A track record of providing high-quality customer service and building rapport with clients.