CD&E-Cybersecurity-CyberArk Conjur-Senior Associate-Bangalore

Job Description for CyberArk Conjure support engineer   

Responsibilities:  

• Troubleshoot and resolve complex technical problems related to Conjure reported by our customers.  

• Perform PIM (Secret Manager) support operations on day-to-day basis  

• Lead the incident call with diverse stakeholder  

• Apply and test fixes in Non-Prod, and Production environment 

• Document problem solutions in knowledge base.  

• Meticulously document case progress and technical details throughout the support case lifecycle.  

• Provide 24x7 on-call support via a rotational schedule.  

• Participate in recurring support review meetings, present challenges  

• and mitigation plan to Product owners  

• Ensuring Incident is resolved within defined SLA’s,   

• Provide input to assist with continual improvement  

• Responsible to plan all new activities and deliver the same as per timelines  

Requirements:  

• 4–7 years of experience in IAM, Secrets Management, DevOps Security, or related domains. 

• Strong hands-on experience with CyberArk Conjur, including the implementation of YAML-based policies, roles, layers, and application identities, along with secure secrets vaulting and access control mechanisms. 

• Demonstrated deep understanding of secrets lifecycle management, including automated secret rotation and the use of dynamic, ephemeral credentials to minimize security risk and enforce best practices. 

• Familiarity with CI/CD tools such as Jenkins, GitLab CI, or equivalent platforms.  

• Experience integrating secrets management with containerized and cloud-native applications 

• Solid understanding of Linux/Unix systems, Windows Server environments, and Active Directory concepts, including integration and authentication within enterprise infrastructures.