Client Service Associate

Company : Colift

Job Type : Full Time

Mumbai, Maharashtra

Number of Applicants

000+

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Job Description - Client Service Associate

About COLIFT
COLIFT is a leading European
expert network platform that connects businesses with a vast network of
pre-vetted consultants and freelance experts. We help our clients provide
on-demand primary insights from a global professional network. COLIFT experts and
our clients include phone consultations, expert webinars and in-person
meetings.

About
the Role
As an Associate on
the Client Services team at COLIFT, you will play a crucial role in connecting
our clients with the right expertise. You will act as a key point of contact,
understanding client needs, identifying the best experts from our network, and
sourcing new professionals when needed. This role offers a unique opportunity
to gain hands-on experience in consulting, develop strong business acumen, and
strengthen your communication and relationship-building skills.

What
you will do:
·      Collaborate with Project Managers and Clients to
understand project objectives, requirements, and challenges.
·      Conduct research to identify top-qualified experts using
LinkedIn, press releases, case studies, and other relevant sources.
·      Evaluate expert profiles, screen candidates, and create
presentations that highlight their expertise to clients.
·      Build and maintain relationships with both clients and
experts, ensuring smooth collaboration and trust.
·      Contribute to the growth of the COLIFT network by
identifying and inviting new experts to join our platform.
·      Support the Client Services team with administrative and
project management tasks as needed.

What you will learn:
·      Operate within a client-centric environment, prioritizing
their needs and satisfaction.
·      Gain exposure to a diverse range of industries and
business challenges.
·      Develop strong research and analytical skills to identify
the best experts for each project.
·      Hone your communication skills, both written and verbal,
to build strong relationships with clients and consultants.
·      Gain experience in project management and collaboration
through supporting the Client Services team.

Requirements

Who you are:
·      Strong communicator with excellent written and verbal
skills in English (C1 level), capable of effectively conveying ideas,
collaborating with teams, and engaging with stakeholders across various
channels.
·      A recent graduate with focus in finance or human
resources or business administration with interest in recruitment
·      Highly organized and detail-oriented, with the ability to
manage multiple tasks simultaneously.
·      Prior experience or internship in an expert network,
financial analysis, recruitment, or business administration is preferred.

Selection Process
*Candidates will complete a recorded
one-way video interview to
share their experiences and insights, followed by an online assessment.
Successful candidates will be invited to the next steps based on performance.

Benefits

This role offers several benefits:
·       You will receive a fixed bonus as
well as a variable bonus based on performance.
·       The position provides a hybrid
work environment, with only morning shifts, ensuring a manageable work
schedule.
·       You will join a collaborative and
supportive team that emphasizes work-life balance and fosters a positive
company culture.

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Client Service Associate

Job Description - Client Service Associate

Requirements

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