Client Service Specialist

Company : Nex Gen Tek

Job Type : Full Time

Gurugram, India

Number of Applicants

:

000+

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Job Description - Client Service Specialist

About
the job : Client Service Specialist

Career
Level : Mid -level

Location : Onsite/ Full time/ India

Who
We Are:

This
is Nexgentek— where every challenge is an opportunity,
and every solution is a masterpiece in the making. As a
full -lifecycle IT company, we transcend mere delivery; we
engineer success.

From
inception to implementation, our seasoned expertise shepherds
every phase of the journey. Be it planning, analysis, design,
development, testing, or the seamless transition to production,
we stand as steadfast partners in our clients’ progress.

At
Nexgentek, quality isn't a mere aspiration—it's our
ethos. Rooted in Tech Advisory, our methodology is
guided by insights that spark transformative outcomes.
We recognize the paramount importance of talent
retention. Through a steadfast commitment to work -life balance,
competitive remuneration packages, and an optimized operational
model, we ensure our team remains as exceptional as our
services.

Step
into Nexgentek, where innovation meets precision, and
together, let's sculpt the future of technology with finesse
and distinction.

Requirements

Serve as the primary point of contact for international clients regarding recruitment and staffing needs.

Build and maintain strong, long -lasting client relationships to understand their talent requirements and business goals.

Proactively engage with clients to assess and fulfill their staffing needs, providing tailored solutions based on market insights.

Oversee the full recruitment lifecycle for international hiring, including sourcing, screening, interviewing, and presenting candidates to clients.

Coordinate with local and international recruitment teams to ensure candidates meet the required qualifications and cultural fit for the client.

Stay updated on international labor markets, hiring trends, and regulatory requirements across different regions.

Effectively communicate with both clients and candidates to ensure timely updates and feedback.

Act as a liaison between clients and internal recruitment teams, ensuring that client expectations are met and exceeded.

Coordinate interviews, onboarding processes, and follow -up activities for international placements.

Provide regular reports and updates to clients regarding recruitment progress, pipeline status, and key metrics.

Address any concerns or challenges raised by clients and candidates, ensuring timely resolutions and maintaining high service standards.

Requirements

Bachelor’s degree in Business Administration, Human Resources, or a related field.

4 -5 years of experience in client services or recruitment, with a focus on international hiring.

Strong understanding of global recruitment processes.

Proven experience managing client relationships and delivering exceptional customer service.

Excellent communication, negotiation, and presentation skills.

Ability to work in a fast -paced, deadline -driven environment.

Familiarity with Applicant Tracking Systems (ATS) and other recruitment technologies.

Fluency in English is a must.

Benefits

What’s
in it for you:

At
Nexgentek we prioritize your well -being and professional
growth. Here's what you can expect:

Achieve
a healthy work -life balance.
Competitive
compensation and abundant growth opportunities.
Enjoy
a standard 5 -day workweek with 2 fixed weekly
offs.
Experience
an employee -centric environment with supportive
policies.
Benefit
from family -friendly and flexible work
arrangements.
Access
our Performance Advancement and Career Enhancement (PACE)
initiative and discover opportunities for both personal and
professional growth. From tailored career development plans to
expert counseling services, PACE empowers you to chart your
course to success with confidence and clarity.
Elevate
your career trajectory with our Learning & Development
(L&D) program. Join our team and embark on a
transformative journey of upskilling and self -discovery. With
continuous learning as your compass, you'll not only
enhance your expertise but also open doors to new
opportunities, paving the way for career growth and
fulfillment.

Please
note : At Nexgentek, we value the importance of collaboration,
learning, and fostering connections with clients, peers,
leaders, and communities. While some in -person engagement
may be required for certain roles, we are committed to providing
flexibility to accommodate your individual work -life balance
needs.

As
an equal opportunities employer, Nexgentek welcomes and
encourages applications from all members of society. We are
dedicated to creating an inclusive environment where diversity
is celebrated, and individuals are valued for their unique
perspectives and contributions. We do not discriminate on the
basis of race, religion or belief, ethnicity, disability, age,
citizenship, marital or civil partnership status, sexual
orientation, or gender identity.

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