Meet the Team

The Customer Experience (CX) team is a group of extraordinary technical guides whose main focus is delivering a world-class customer experience by solving the toughest business challenges with network-centric solutions. We accelerate customer and partner success through ground breaking technology design, implementation, and optimization across a broad range of Cisco technologies. Our team collaborates closely with Cisco account teams, partners, and multi-functional groups to drive meaningful technology transitions and deliver real business outcomes. We are a high-performing, globally connected team with a strong culture of continuous learning, mentorship, and knowledge sharing. Our impact is validated through strong financial results, industry recognition, and some of the highest customer and employee satisfaction scores at Cisco.

Your Impact

As a Consulting Engineer, you will serve as a trusted technical advisor to customers, leading the strategy, design, and implementation of sophisticated Data Centre and networking solutions that directly accelerate business outcomes. You will own end-to-end delivery of high-impact engagements, translating customer business requirements into scalable architectures while influencing technology transitions at the highest levels. Partner with Cisco account teams, partners, and multi-functional collaborators to align solution designs with customer goals, driving measurable success across pre-sales and delivery phases. Act as the primary escalation point for sophisticated problem resolution, demonstrating technical expertise to resolve sophisticated issues across a broad range of technologies. Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices that elevate the entire consulting practice.

Minimum Qualifications

• Requires BS/BE/BTech degree or equivalent with 6+ years of experience in a similar job role.
• Any Data Center related certification (CCNP, CCIE, VCP, etc.) is helpful and you have a drive
• for continuous learning.
• Technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP).
• Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience.
• Has basic knowledge of overlay technologies VXLAN, BGP EVPN.
• Has knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric).
• Experience in deployment of Data Center solutions including traditional DC standalone Nexus design, Cisco VXLAN Fabric and Cisco ACI Fabric solutions using ACI MultiPod /Multisite Fabric architectures.

Preferred Qualifications

• Knowledge of software programmability, automation (Python, Ansible, Terraform and so on), orchestration, and/or virtualization technologies
• Experience with compute, virtualization, and container environments including Cisco UCS, HyperFlex, VMware, Microsoft, and Kubernetes
• Has knowledge and understanding of Cisco Unified Nexus Dashboard
• Proven ability to mentor and develop junior engineers, with experience leading high-visibility strategic consulting engagements

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Cisco is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.