Coordinator - Transport

Transportation Operations
•    Coordinate daily employee transportation services across office locations.
•    Manage transportation requests, shuttle services, and special transport arrangements.
•    Ensure timely deployment of vehicles as per business requirements.
•    Monitor transport schedules and route efficiency.
Vendor Management
•    Coordinate with transportation vendors and fleet providers.
•    Monitor vendor performance against agreed service levels (SLAs).
•    Track vehicle availability, utilization, and service quality.
•    Escalate operational issues and ensure timely resolution.
Employee Support
•    Serve as the primary point of contact for transport-related queries.
•    Address employee concerns regarding routes, pickups, delays, and transportation services.
•    Communicate transport schedules, changes, and service updates.
•    Ensure a positive employee transportation experience.
Fleet & Logistics Coordination
•    Track vehicle deployment and utilization.
•    Coordinate maintenance schedules and vehicle readiness.
•    Ensure adequate transport capacity during peak demand periods.
•    Support special events, visitor transportation, and business travel-related transfers.
Safety & Compliance
•    Ensure adherence to transportation safety standards and company policies.
•    Monitor driver documentation, licenses, permits, insurance, and statutory compliance.
•    Support vehicle audits and compliance reviews.
•    Assist in implementing transport safety initiatives.
Transport Policy Administration
•    Support implementation and communication of transport policies.
•    Ensure employee transport requests comply with approved guidelines.
•    Maintain transportation records and approvals.
•    Assist in policy reviews and process improvements.
Reporting & Data Management
•    Maintain transport trackers, usage records, and operational dashboards.
•    Generate regular MIS reports covering: 
o    Fleet utilization
o    Transportation costs
o    Vendor performance
o    Employee usage trends
o    SLA adherence
•    Analyse data to identify optimization opportunities.
Cost Management
•    Monitor transportation-related expenses.
•    Support invoice validation and payment processing.
•    Track transport budgets and identify cost-saving opportunities.
•    Ensure efficient utilization of transport resources.
Stakeholder Management
•    Coordinate with employees, workplace teams, HR, Finance, Procurement, and transport vendors.
•    Provide timely updates on transport operations and service issues.
•    Support workplace initiatives requiring transportation coordination.
 

BGV:

•    Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.

•    Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.