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CRM Executive

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Number of Applicants

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Job Description - CRM Executive

  • Monitor KPIs to ensure adherence to service level agreements (SLAs).
  • Guide new customers through the onboarding process, ensuring a smooth and seamless experience.
  • Provide assistance to customers in using our products and services.
  • Proactively identify and address customer needs and concerns.
  • Maintain customer satisfaction and retention.
  • Collect customer feedback and share insights with sales teams



Requirements

  • BBA, B.Com, MBA graduates are encouraged to apply.
  • Proficient in Google Workspace.
  • Detail -oriented and organized, with the ability to manage multiple tasks simultaneously.
  • Decent communication skills & interpersonal skills.
  • Quick learner with a positive attitude.
  • Strong problem -solving and analytical abilities.




Original job CRM Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Webspiders Interweb Pvt.

Buy and manage Shared Hosting, WordPress, VPS, Dedicated with 24/7 support. Grow Your Business online with WIPL.

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