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Customer Care Executive

icon building Company : Talentxplore
icon briefcase Job Type : Full Time

Number of Applicants

 : 

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Job Description - Customer Care Executive

        Handle customer queries and complaints via voice (calls) and non -voice (emails, chats, social media) channels
        Provide accurate product information and resolve
issues efficiently
        Maintain customer records and update databases
using basic computer tools
        Coordinate with internal teams to ensure timely
resolution of customer concerns
        Uphold brand values and ensure a delightful
customer experience


Requirements

        Education: Minimum Graduate in any discipline

        Experience: 0 to 5 years in customer service or related field

        Gender
Preference:
Female candidates preferred

        Language
Skills:
Fluent in English (spoken and written)

        Technical
Skills:
Basic computer knowledge (MS Office, email handling)

        Soft
Skills:
Excellent communication, patience, and problem -solving ability



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