Customer Chat Support Executive (Non Voice Process)

Customer Chat Support Executive (Non Voice Process)

Location: Ahmedabad, Gujarat (Work from Office)
Employment Type: Full-Time

Salary: 26,000 - 38,000 CTC (Depending on interview n experience)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Chat Support Executive. This role is ideal for freshers as well as experienced professionals who are passionate about delivering exceptional customer service through written communication channels.

Candidates should be willing to relocate to Ahmedabad for this opportunity.

Key Responsibilities

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  Respond to customer inquiries via chat, email, text, and social media platforms.

  
  


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  Resolve customer concerns promptly with professionalism, empathy, and accuracy.

  
  


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  Provide clear product and service information while ensuring a positive customer experience.

  
  


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  Maintain high standards of written communication, quality, and customer satisfaction.

  
  


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  Document customer interactions and follow established support processes.

  
  

Eligibility Criteria

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  Minimum qualification: High School Diploma (10+2) or equivalent.

  
  


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  Freshers are welcome to apply.

  
  


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  Up to 1 year of customer service or chat support experience is preferred.

  
  


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  Excellent written English with strong grammar, spelling, and communication skills.

  
  


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  Basic computer proficiency and good typing speed.

  
  


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  Willingness to work in rotational shifts, including weekends and night shifts.

  
  

What We Offer

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  Career growth opportunities in a fast-paced work environment.

  
  


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  Comprehensive training and continuous learning support.

  
  


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  Collaborative and inclusive workplace culture.

  
  


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  Opportunity to build a rewarding career in customer support.