Customer Relationship Officer

Salary :

₹400,000 - 450,000 yearly

Company : Corporate Stalwarts

Job Type : Full Time

Chandrapur, India

Job Description - Customer Relationship Officer

Key Result Areas (Key Performance Indicators):

• Sales Target Achievement

• Business Development

• Channel and Influencer Engagement

• Customer Service

• Network Management

• Commercial Transactions

About the Role:

• Responsible for the achievement of agreed sales targets/ objectives for the defined location

• In charge of all local marketing activities for the location

• Responsible for all commercial transactions with the channel partners

• Responsible for achieving all network-related targets as assigned for the location (network expansion, product placement, etc.)

• Responsible for business development, influencer and channel engagement and professional pricing coordination

• Ensure that distributors/ contractors provide an appropriate service as per the service level agreement

• Network Management (Product Placement, range selling, etc.)

• Provide information on competitors’ activities (promotions, price changes, products, new dealer/store opening, new initiatives, market issues, etc.)

• Ensure contractors/ dealers buy a range of products as defined month on month and maintain product range index

• Sales Promotion Activities Execution and Customer Service:

• Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations

• Customer Relationship Management

Requirements

BIKE and LICENSE:- Should have Two-Wheeler and Driving License + Aadhar, PAN
AGE: 21-26 years max
Experience: 0-6 months experience (Preference for retail sales or building material industry sales experience)
Should be open to travel (Cover) 70-100 Kilometer area (In assigned territory)
EDUCATION- Post Graduate/ Graduate-All Full time Regular with completion certificate (Don’t consider candidates who have done MBA along with BE/B.Tech), rest all combination is Ok (B.Tech other than CSE/MBA Marketing)
1st Choice- B.Tech Civil or other any stream except IT and Computers Fresher
Candidate should have done his all education in Full time, must have finals result marksheet in hand
Looking for diversity hiring (Male/female both)
Notes:
Flexibility for Relocation- Should be ready to relocate if to send to a nearby location for his career growth
Candidate will get offer letter for 4/4.50 Lac’s
It's 100% field sales . . . You must be in the field only report office in the morning then goes for field
You must target the Painting Dealer, Distributer
Two-Wheeler/Driving License- Mandatory
Must have knowledge above the industry, about the company, Paint products, Job role, Competitors

Benefits

4.5 LPA (Fixed: 3.5 LPA & Variable: 1.0 LPA) TA & DA are over and above the said CTC, as per company policy

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