Customer Service Executive

We are looking for a customer -focused Customer Service Executive to handle customer interactions, resolve service -related issues, and ensure a positive and consistent customer experience.

Key Responsibilities:

• Handle customer inquiries via phone, email, chat, or in -person interactions
  
• Resolve customer complaints and service requests in a timely manner
  
• Maintain accurate records of customer interactions and resolutions
  
• Coordinate with internal teams to resolve customer issues effectively
  
• Follow service guidelines, SOPs, and quality standards
  
• Ensure customer satisfaction and service -level adherence
  
• Identify recurring service issues and escalate for improvement
  

• Competitive salary package
  
• Paid leaves and holidays
  
• Performance -based incentives
  
• Training and career growth opportunities