A

Customer Service Executive

salary Salary :

₹3 monthly

icon building Company : Axureone
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Customer Service Executive

We are looking for a customer -focused Customer Service Executive to handle customer interactions, resolve service -related issues, and ensure a positive and consistent customer experience.

Key Responsibilities:

  • Handle customer inquiries via phone, email, chat, or in -person interactions
  • Resolve customer complaints and service requests in a timely manner
  • Maintain accurate records of customer interactions and resolutions
  • Coordinate with internal teams to resolve customer issues effectively
  • Follow service guidelines, SOPs, and quality standards
  • Ensure customer satisfaction and service -level adherence
  • Identify recurring service issues and escalate for improvement

Requirements

  • Graduate in any discipline
  • 1 -5 years of experience in customer service or support roles
  • Strong communication and interpersonal skills
  • Good problem -solving and conflict -resolution abilities
  • Basic knowledge of CRM or customer service tools is preferred
  • Ability to work in a fast -paced, customer -facing environment

Benefits

  • Competitive salary package
  • Paid leaves and holidays
  • Performance -based incentives
  • Training and career growth opportunities

Original job Customer Service Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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