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Customer Service Executive - Used Car Loans - Patna - Hariom Tower - CSE

Job Description - Customer Service Executive - Used Car Loans - Patna - Hariom Tower - CSE

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Company's representative - Rendering company's financial services into the market / assigned counters.
Acts as a communication channel between the management & the Channel Partners.
Building new channel partners for the company.
Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.
Customer touch point - Meets customers and pitch schemes according to their requirements.
First line of control - Ensures customers meets the funding norms.
Follow up with customers to ensure satisfaction & positive feedback after sales-service.
Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo.
Basic understanding of KYC and other documents for used car loan processing


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